DIANA GASCON

Tourism and Marketing professional

Creative and results-oriented professional with versatile experience in marketing, communication, and tourism management. A highly accomplished and results-driven management professional with extensive experience in planing and overseeing the execution of marketing projects and marketing campaigns.

Currently developing Project Management skills to incorporate them into a wide range including effective problem solving, organizacional and planning skills. Multi-cultural experience in the Netherlands, Spain, UK, UAE, and Kenya combined with exceptional leadership, communication, attention to detail, relationship-building, and analytical skills. Proactive, out-of-the-box thinker with the ability to coordinate and lead teams to success.


Connect with me:

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EXPERIENCE

  • Gestora (department coordinator) Club CĆ”mara | CĆ”mara Valencia - Valencia, Spain | May 2023ā€‹ - Current
  • Marketing Manager | FIVE Communications - Dubai, United Arab Emirates | Nov 2022 ā€‹- May 2023
  • Head of Guest Relations & Marketing | Billionaire Resort and Retreat - Malindi, Kenya | Jan 2022 -ā€‹ Jul 2022
  • Assistant Marketing Manager - Lifestyle | Caesars Palace Dubai - Dubai, United Arab Emirates | Jan 2021 ā€‹- Dec 2021
  • Startup Founder | DISCOVERIN (discoverin.ae) - Dubai, United Arab Emirates | Sep 2020ā€‹ - Present
  • Customer Support Specialist - Revenue Management | Hotel Scienz, Xotels/Busy Rooms - Spain & Remote | Dec 2015 ā€‹- Mar 2020
  • Flight Attendant | Etihad Airways, Abu Dhabi, United Arab Emirates | Jan 2016 ā€‹- Sep 2018
  • KLM Social Media Agent | Cygnific - Amsterdam, The Netherlands | Nov 2014 ā€‹- Dec 2015

EDUCATION

  • Master Degree in Revenue Management, Marketing & Tourism Communication | CESAE Business & Tourism School ā€“ Madrid, Spain
  • Bachelor Degree in Tourism, Leisure & Recreation Management | Inholland University of Applied Sciences ā€“ Haarlem, Netherlands
  • Higher Diploma in Hospitality | Instituto de FormaciĆ³n Profesional Superior de Mislata, Valencia, Spain

SKILLS

  • Website design | Wordpress
  • Project Management | Asana
  • Content Management | Google Ads, Google Tag Manager, Photoshop, Canva (Pro user)
  • Microsoft Office | Advanced user Word, Excel, Power Point
  • Video | iMovie video editing, YouTube
  • Social Media | Instagram, TikTok, Facebook, LinkedIn, Facebook Business
  • Analytics | Google Analytics, Hootsuite, Salesforce
  • Languages | Fluent Spanish (native), English (C1) and Dutch (B2)

AREAS OF EXPERTISE

  • Marketing & Brand Management
  • Business Development & Success
  • Hospitality/Tourism management
  • Strategic Planning & Execution
  • Social Media Marketing
  • Client Acquisition & Retention
  • Team Leadership & Training
  • Website Management

projects AT

Billionaire resort and retreat, Malindi (Kenya)

JANUARY 2022 - JULY 2022

CREATION OF BRAND IMAGES PORTFOLIO

Prepared, coordinated and executed the brand photoshoot, participating in the artistic process and leading the photographer.

This content can be found in the corporate website, OTAĀ“s and social media.


Drop Shadow

Community management

@billionaireresortandretreat

Followers January 2022

Followers June 2022

9K

15.7K

Managed the Community Management of @billionaireresortandretreat account rising the followers from 9K to 15.7K in 6 months.

Co-ordinated all aspects of Digital Marketing of @billionaireresortandretreat, including the scheduling, posting of content and managed the advertising budget on Facebook and Instagram.


Drop Shadow

Community management

@billionairegrillandbar

Followers January 2022

Followers June 2022

-

500

Created the new account and content for their new restaurant @billionairegrillandbar. Created, edited and posted Reels displaying different parts of the Resort and events. Co-ordinated all aspects of Digital Marketing of @billionairegrillandbar, including the scheduling, posting of content and managed the advertising budget on Facebook and Instagram.

SUSTAINABLE TOURISM

CONTENT CREATION

Created a team video to promote the career opportunities within hospitality industry displaying testimonies of passionate professionals working in the industry.

brand giveaways

Researched and coordinated the creation and purchase of branded give away items like bags and "kikois" (typical Kenyan accessory).These items were gifts for VVIPĀ“s and they could be purchased, generating extra revenue.

WEBSITE CREATION & Management

Led and oversaw successful execution of branding standards during the opening of this 24-units hotel, including the creation and update of the corporate website..

Drop Shadow

media & influencers collaboration

Agreed, led and coordinated the itineraries of media and national influencers.

Fodors Travel

Collaboration with the influencer Dave Manili

Hotel & Catering

CREATION & promoTION OF tours

Played an integral role in growth of Malindi tourism by establishing close collaboration with local businesses.

Successfully enabled 1Kā‚¬+ rise in net profit within three months by designing and advertising tours & Billionaire experiences.


Tour's profit January 2022

-

Tour's profit June 2022

+$1.000

Department creation

Developed and deployed effective SOPs for the departments of Marketing and Guest Relations.

Diana Gascon

Head of Guest Relations and Marketing

1x Marketing Executive

5x Guest Relations Officers

projects AT

caesars palace dubai

JANUARY 2021 - DECEMBER 2021

CREATION OF brand images/videos

Prepared and executed the brand photoshoot and acted as central point coordinating the production company and Caesars Palace Team.

dubai fitness challenge 2021 campaign

Directed diverse successful marketing campaigns, including the "Dubai Fitness Challenge", following the positioning goals as a family-friendly destination committed to a healthy lifestyle. Created and coordinated the activities for the 30 days DFC for the Caesars Palace Dubai staff and visitors.

Dubai Fitness Challenge T-shirt

Designed and produced the DFC x Caesars T-shirt which were distributed among the in-house guests and residents

Dubai Fitness Challenge at Caesars Palace Dubai

Managed the production of the promotional video

Collaboration with Teqball Dubai & ex-football player Michel Owen

Coordinated a partnership with UFC Dubai to provide weekly workouts at the beach for the DFC participants

Media coverage on WHAT'S ON

Media coverage on COSMOPOLITAN

Drop Shadow

hellĀ“s kitchen community management

@hellskitchendubai

Developed appealing and engaging content for @hellskitchendubai. Introduced a new SOP to convert messages into reservations directly via Instagram.

DISCOVERIN, DUBAI (UAE)

SEPTEMBER 2020 - PRESENT

CREATION OF website, brand identity and business development

Established and introduced DISCOVERIN platform to acquire cultural, leisure and sports activities in the UAE, allowing both locals and tourists to easily locate things to do in the UAE.


I led the design, conducted research, and developed robust, interactive prototypes, generating organic website traffic and potential prospects. Maintained website on consistent basis and ensured accuracy of listings such as opening times and prices.

CREATION OF website

Established and introduced DISCOVERIN platform to acquire cultural, leisure and sports activities in the UAE, allowing both locals and tourists to easily locate things to do.

Gadget Mockup Frames Laptop
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Attained the position of finalist in the She Leads 2.0 female UAE's entrepreneurs competition, powered by Creative Zone.

Presented DISCOVERIN during the DUBAI NEXT event powered by DUBAI SME

DIANA JONES SUSTAINABLE TOURISM

SEPTEMBER 2020 - PRESENT

CONTENT CREATION

During COVID times, Diana Jones Sustainable Tourism was created, This project aims to help the UAE preserving their heritage and culture, increasing the awareness of the uniqueness of the Emirati culture and traditions and promoting local tourism in the UAE. I create content to inspire the viewers to "Travel, Enjoy Respect".

What are the benefits of ECOTOURISM?

Achieved organically 38K views in the video "what are the benefits of ECOTOURISM?" and gained more than 310 subscribers.

How is the Tourism Industry helping the Kenyan Community?

thank you for visiting!


Let's stay in touch!

dianaGASCONM@GMAIL.COM

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